Frequently Asked Questions

How are Astro-Keys made?

All keycaps are 3d modeled from scratch in ZBrush and 3d printed using various printing technologies, mostly SLA for very high detail and premium surface quality. Then each keycap is tested and hand painted.

How long does it take to ship my order?

We try to maintain a small stock of all the available products in order to ship them within 1-4 business days. Sometimes, though, due to high workload in our lab a small delay might occur. In this case you will be notified.

Shipping time for pre-order or coming soon items and group buys varies. All relevant shipping information will always be stated in the product description.

What shipping methods are available?

The standard worldwide shipping method for all our products is via Hellenic Post. We always ship them with tracking number and we send you the tracking number. Delivery time varies from 1-3 weeks depending the delivery address.

We also offer a courier service in case you you don’t mind the extra cost.

How do you paint them?

All keycaps are firstly primed and sanded in order to achieve a smooth surface ready for painting. Then a base color coat is spray painted and on top of that we hand paint with acrylic paints all the different colors, details and shadows. We use various techniques depending on the keycap and the level of detail we wish to achieve. Finally, the keycaps are coated with tough clear varnish for protection and long lasting.

Do you accept custom orders?

Yes, we sure do!! Feel free to use our custom request form or send an email with details and some reference photo/illustration about your idea.

We will process your idea and we will get back to you with a price quote.

We offer two options when it comes to custom orders:

  • A single keycap, 3d modelled, 3d printed, hand painted just for you. It ships in its hand made wooden box to your delivery adress.
  • Thirty (30) similar keycaps, 3d modelled and 3d printed just for you. They ship unpainted in bulk, without wooden box.

 

On which switches can i use your keycaps?

At the moment we only support MX switches. However, we plan on expanding our range.

Our keycaps will work fine on any Cherry MX switch or clone. Please have a look at the compatibility list below.

Cherry MX

  • Anne Pro Mechanical Keyboard
  • Cooler Master Pro M
  • CORE Mechanical Keyboards
  • Corsair STRAFE, K60, K70, Vengance Series
  • Das Mechanical Keyboards
  • Ducky Shine
  • HyperX FPS
  • Input Club White and Black Fox Keyboards
  • KB Paradise
  • KBC Poker
  • Logitech G710
  • Qisan Gaming Keyboard
  • Razer BlackWidow
  • Rosewill Mechanical Gaming Keyboard
  • SteelSeries Apex Mechanical Gaming Keyboard
  • The Van Keyboards
How is the fit of Astro-Keys?

Our keycaps should fit nicely on the switch without force. They should slide on the keycap. However, since every keycap is unique, they might be a bit tighter or looser without causing any usability issues whatsoever. A strong factor affecting the fit of the caps is the condition of your switches stems.

If a keycap is marked as too loose or too tight during the quality inspection, we sell it heavily discounted as Grade B. You can find more about Grade B keycaps here.

Can i sell your products in my shop?

We are open to collaborations with shops because this way it will be easier and faster for customers to get our products, especially in other continents.

If you wish to add our products in your shop, feel free to contact us for more information.

What payment methods do you offer?

We use Paypal. This essentially means that you can either pay via your paypal account or use any card you wish!

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.

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